1. PRIVACY COMMITMENT

POINT BLANK SUPPLY CO AND ITS RELATED BODIES CORPORATE (AS DEFINED IN THE CORPORATIONS ACT 2001 (CTH)) (“WE”, “OUR” OR “US”) RECOGNISE THE TRUST YOU ARE PLACING IN US THROUGH YOUR DEALINGS WITH US. WE DO EVERYTHING WE CAN TO MAINTAIN THAT TRUST. OUR STAFF ARE EMPLOYED ON THE BASIS THAT THEY WILL PROTECT INFORMATION ABOUT YOU. YOUR RIGHTS TO PRIVACY ARE ALSO PROTECTED BY THE AUSTRALIAN PRIVACY PRINCIPLES IN FORCE UNDER THE PRIVACY ACT 1988 (CTH). THESE PRIVACY LAWS PLACE STRICT REQUIREMENTS ON US TO TREAT CERTAIN INFORMATION COLLECTED AS CONFIDENTIAL, TO STORE YOUR INFORMATION SECURELY AND TO ALLOW YOU EASY ACCESS TO CHECK AND CORRECT YOUR INFORMATION.

 

2. SCOPE OF OUR PRIVACY POLICY

OUR PRIVACY POLICY APPLIES TO THE PERSONAL INFORMATION WE COLLECT, STORE, MAINTAIN AND USE ABOUT YOU AS VISITORS TO OUR WEBSITE, SOCIAL MEDIA PAGES AND OTHER DIGITAL SERVICES (“ONLINE SERVICES”). OUR PRIVACY POLICY APPLIES TO ALL OF THE BRANDS OWNED BY US (“OUR BRANDS”).

 

3. CONSENT

BY USING OUR SERVICES (AS DEFINED BELOW), YOU AGREE TO THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION AND USE OF INFORMATION BY US IN ACCORDANCE WITH THIS PRIVACY POLICY. PLEASE NOTE THAT WE RESERVE OUR RIGHT TO AMEND, REMOVE OR VARY THIS POLICY FROM TIME TO TIME WITHOUT NOTICE. YOU SHOULD CHECK THIS PAGE REGULARLY TO TAKE NOTICE OF ANY CHANGES WE MAY HAVE MADE TO THIS POLICY.

 

4. WHEN DO WE COLLECT INFORMATION ABOUT YOU?

AT TIMES, WE COLLECT PERSONAL INFORMATION IN THE NORMAL COURSE OF PROVIDING SERVICES FOR OUR CUSTOMERS.

THESE SERVICES APPLY TO OUR SERVICES ONLINE ACROSS OUR BRANDS (“OUR SERVICES”) AND INCLUDE:

 

Signing up to a newsletter subscription

Accepting customer orders

Processing online purchases and payments

Registering an online account

Customer Service lines (including social media channels such as Facebook and Instagram)

Processing payments

Processing refunds

Maintaining detailed information on our websites

Any other time where you may supply personal information to us from time to time.

WE ALSO MAKE USE OF “COOKIES” ON OUR WEBSITES WHICH MAY COLLECT AND STORE PERSONAL INFORMATION. A COOKIE IS A SMALL SOFTWARE MESSAGE SENT TO YOUR WEB BROWSER BY OUR WEB SERVER. YOUR BROWSER STORES THE MESSAGE IN A FILE AND THE MESSAGE IS THEN SENT BACK TO OUR SERVERS EACH TIME YOUR BROWSER REQUESTS A PAGE FROM OUR SERVERS.

WE USE COOKIES TO GAIN STATISTICS ON WHICH AREAS OF OUR SITES ATTRACT TRAFFIC. WE ALSO USE COOKIES TO IMPROVE YOUR EXPERIENCE OF OUR WEBSITES. FOR EXAMPLE, COOKIES ALLOW US TO RECOGNISE WHETHER OR NOT YOU ARE RETURNING TO OUR WEBSITES. IN ADDITION, WE MAKE USE OF THIRD PARTIES WHO USE COOKIES TO SERVE ADS BASED ON PAST VISITS TO OUR WEBSITE. THIS MAY ALLOW US TO ALERT YOU TO PRODUCTS OR OFFERS WHICH WE THINK YOU MIGHT BE INTERESTED IN VIEWING.

MOST INTERNET BROWSERS ARE SET UP TO ACCEPT COOKIES. IF YOU DO NOT WISH TO RECEIVE COOKIES, YOU WILL NEED TO ADJUST THE SETTINGS OF YOUR BROWSER TO REFUSE ALL COOKIES OR TO NOTIFY YOU EACH TIME A COOKIE IS SENT TO YOUR COMPUTER. PLEASE NOTE THAT SOME OF OUR ONLINE SERVICES WILL NOT FUNCTION IF YOUR BROWSER DOES NOT ACCEPT COOKIES. BY USING OUR ONLINE SERVICES, YOU CONSENT TO THE USE OF COOKIES.

 

5. WHAT INFORMATION DO WE COLLECT?

WE MAY COLLECT THE FOLLOWING INFORMATION FROM YOU:

• your name and contact details, such as your physical address, email address and phone number;
• your purchase history;
• your company name (if applicable);
• the name of the domain from which you access the internet;
• the date and time you access our sites;
• the internet address of the website from which you linked directly to our sites;
• information about your shopping preferences/selections; and
• any other information you may provide to us from time to time.

 

6. WHY DO WE COLLECT THIS INFORMATION?

WE USE THE INFORMATION TO CUSTOMISE AND PROVIDE OUR SERVICES AND PLAN PRODUCT DEVELOPMENT SO THAT WE CAN PROVIDE YOU WITH RELEVANT CONSUMER INFORMATION AND NOTIFY YOU OF PRODUCTS AND SPECIAL OFFERS THAT MAY BE OF INTEREST TO YOU ACROSS OUR BRANDS. WE ALSO COLLECT THIS INFORMATION SO THAT WE MAY PROVIDE VALUE-ADDED SERVICES AND MARKETING ACROSS OUR BRANDS, OUR ASSOCIATED ENTITIES (AS DEFINED IN THE CORPORATIONS ACT 2001 (CTH)), INCLUDING OUR PROMOTIONAL PARTNERS THROUGH OUR WEBSITES, SOCIAL MEDIA CHANNELS OR OTHER MARKETING MEDIUMS.

 

 

7. PROMOTIONAL COMMUNICATIONS

FROM TIME TO TIME WE MAY USE YOUR PERSONAL INFORMATION TO PROVIDE YOU WITH INFORMATION ABOUT OUR SERVICES OR THE SERVICES OF OUR ASSOCIATED ENTITIES. WE WANT TO COMMUNICATE WITH YOU ONLY IF YOU WANT TO HEAR FROM US. IF YOU PREFER NOT TO RECEIVE PROMOTIONAL INFORMATION FROM US, PLEASE LET US KNOW BY CLICKING ON THE “UNSUBSCRIBE LINK”/”UPDATE YOUR PREFERENCES” AT THE BOTTOM OF ANY OF OUR COMMUNICATIONS. ONCE YOU HAVE TOLD US YOU NO LONGER WISH TO RECEIVE INFORMATION ABOUT OUR SERVICES, WE WILL NO LONGER CONTACT YOU. WE WILL KEEP YOUR BASIC DETAILS ON OUR ‘DO NOT CONTACT’ DATABASE SO THAT WE DO NOT CONTACT YOU AGAIN.

 

8. SECURITY

WE UNDERSTAND THE IMPORTANCE OF YOUR PERSONAL INFORMATION AND HAVE APPROPRIATE PROCEDURES IN PLACE TO SAFEGUARD AND SECURE THE INFORMATION WE COLLECT TO PREVENT UNAUTHORISED ACCESS OR DISCLOSURE, MAINTAIN DATA ACCURACY AND ENSURE THE APPROPRIATE USE OF INFORMATION. WE ALSO TAKE MEASURES IN RESPECT OF DESTROYING OR DE-IDENTIFYING PERSONAL INFORMATION THAT IS NO LONGER NEEDED FOR ANY LAWFUL PURPOSE.

WE TAKE WEBSITE AND CREDIT CARD SECURITY EXTREMELY SERIOUSLY AND ALWAYS ENDEAVOUR TO PROVIDE A SECURE, SAFE PLATFORM FROM WHICH TO CONDUCT ONLINE TRANSACTIONS. WE USE THE INDUSTRY STANDARD SECURE SOCKETS LAYER (SSL) PROTOCOL, WHICH ENCRYPTS INFORMATION AS IT IS TRANSMITTED OVER THE INTERNET. THIS ENCRYPTION SCRAMBLES DETAILS SUCH AS CREDIT CARD NUMBERS, BILLING DETAILS AND DELIVERY ADDRESSES SO THAT OTHER COMPUTERS ARE UNABLE TO DECIPHER THE INFORMATION, ENSURING PRIVACY AND SECURITY.

TO ENSURE YOU ARE ACCESSING A SECURE SERVER, LOOK FOR THE UNBROKEN KEY OR CLOSED LOCK SYMBOL LOCATED EITHER AT THE BOTTOM LEFT OR TOP RIGHT OF YOUR BROWSER WINDOW. IF IT APPEARS, THEN SSL IS ACTIVE. YOU CAN DOUBLE-CHECK BY LOOKING AT THE URL. IF SSL IS ACTIVE, THEN THE FIRST CHARACTERS OF THE URL WILL READ ‘HTTPS’ RATHER THAN JUST ‘HTTP.’ IT IS IMPORTANT FOR YOU TO PROTECT AGAINST UNAUTHORISED ACCESS TO YOUR PASSWORD AND YOUR COMPUTER.

ENSURE YOU SIGN OUT WHEN YOU HAVE FINISHED VISITING OUR WEBSITES ESPECIALLY IF YOU HAVE ACCESSED THE WEBSITES FROM A SHARED COMPUTER.

THANK YOU